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TERMS

&

CONDITIONS

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KidVenture Studios Customer Terms and Conditions

By completing your purchase and checking the box on the website or completing the signature below, you agree to the following terms and conditions:

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​Service Agreement:

You acknowledge that you are entering into an agreement with KidVenture Studios ("KV") for the provision of photography, videography, and related services ("the services").

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Script and Materials:

KV will provide a script and other materials as per your order. You may either shoot the video yourself or hire a KV videographer for the project.

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Liability and Assumption of Risk:

​You agree to assume all liability and risks associated with the production of the video, whether you or a KV videographer is conducting the shoot. This includes risks involving trip hazards, electrical equipment, fragile items, or any other safety concerns during the filming process.

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Payment:

You agree to prepay for the services in full at the time of checkout.

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Cancellation and Refund Policy:

  • You are entitled to a full refund if you cancel your order within three (3) days of purchase.

  • If you hire a KV videographer, you may reschedule the shoot up to three (3) times. If you attempt to reschedule more than three times, KV reserves the right to cancel the project and issue a 50% refund.

  • ​If you are shooting the video yourself, you have up to six (6) months to complete the shoot. If the video is not completed within this time frame, KV reserves the right to cancel the project and issue a 50% refund.

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Service Terms:

You agree to abide by the terms and conditions outlined in this document.

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Promotional Use of Content:

By using KV's services, you grant KV the right to use any media, including video and photography, created during the project for promotional, marketing, advertising, and other purposes. This includes but is not limited to KV's portfolio, website, social media, blog, advertising materials, and other promotional platforms. If you have specific objections to the use of certain content for promotional purposes, you must notify KV in writing before the session or event. While KV will make reasonable efforts to accommodate such requests, we cannot guarantee that all objections will be addressed.

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Release of Liability:

You release and discharge KV and its agents, employees, and representatives from any claims, liabilities, damages, or losses arising out of or related to the videography or photography session, including personal injury, property damage, or theft.

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Indemnification:

You agree to indemnify and hold harmless KV from any claims, damages, liabilities, or expenses arising out of or in connection with your actions during the video or photography session.

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Copyright and Ownership:

KV retains all rights, including copyright, to the content produced during the project. KV grants you a non-exclusive license to use the content, provided all payments are made in full. This license does not allow for third-party usage unless explicitly agreed upon by KV. Unauthorized use may result in immediate termination of the license.

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Privacy Policy:

KidVenture Studios ("KV") is committed to protecting your privacy. We collect and use your personal information only as necessary to provide our services and communicate with you regarding your orders.

  • Collection of Information: KV may collect personal information, such as your name, email address, and payment details, when you engage with our services.

  • Use of Information: We use your information solely for processing orders, communicating with you, and improving our services. We do not share, sell, or rent your personal information to third parties for marketing purposes.

  • Data Security: KV takes reasonable steps to protect your information from unauthorized access, but we cannot guarantee complete security. You are responsible for safeguarding any passwords or access details related to your account.

  • Your Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us directly.

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For more information about how we manage your personal data, we adhere to applicable privacy regulations, including the General Data Protection Regulation (GDPR) for customers within the European Union, and other relevant privacy laws as applicable in your region.

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By engaging with KV, you acknowledge and agree to the collection and use of your data as described above.

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Governing Law:

This agreement shall be governed by the laws of the State of Oregon. Any disputes will be resolved in Oregon courts.

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KidVenture Studios Event-ures Package Customer Terms and Conditions

By completing your purchase and checking the box on the website or completing the signature below, you agree to the following terms and conditions:

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​Service Agreement:

You acknowledge that you are entering into an agreement with KidVenture Studios ("KV") for the provision of videography and related services ("the services") as part of the "Event-ures" package, where a KV videographer will attend and film your special occasion.

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Videography Services:

KV will send a professional videographer to your specified event location to capture footage of your special occasion. The videographer will aim to capture candid and posed moments as per the package description. You agree to provide a safe, accessible filming environment for the videographer.

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Liability and Assumption of Risk:

You agree to assume all liability and risks associated with the filming at your event, including on behalf of all event participants, attendees, and property. This includes, but is not limited to, risks involving trip hazards, electrical equipment, fragile items, or any other safety concerns. KV will not be held responsible for any accidents, injuries, or damage during the event.

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You are responsible for ensuring that all event participants are comfortable with the presence and actions of the videographer. If any issues arise that make it difficult or uncomfortable for the videographer to perform their duties, KV reserves the right to halt or cancel the filming. In such cases, a partial refund may be issued, depending on the circumstances.

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Payment:

You agree to prepay for the services in full at the time of booking. Your booking is only confirmed once full payment is received.

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Cancellation and Refund Policy:

You are entitled to a full refund if you cancel your order within three (3) days of purchase.
If you wish to reschedule the event, you may do so up to two (2) times at no additional cost, provided that KV is notified at least five (5) days prior to the scheduled event date. Rescheduling more than twice, or with less than five days’ notice, may incur additional fees or result in a partial refund of up to 50%, depending on circumstances.

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Service Terms:

You agree to abide by the terms and conditions outlined in this document and any reasonable instructions given by the KV videographer on the day of the event to ensure smooth operation.

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Promotional Use of Content:

By using KV's services, you grant KV the right to use any footage or media created during your event for promotional, marketing, advertising, and other purposes. This includes, but is not limited to, KV's portfolio, website, social media, blog, and other promotional platforms. If you have specific objections to the use of certain content for promotional purposes, you must notify KV in writing before the event. KV will make reasonable efforts to accommodate such requests but cannot guarantee that all objections will be addressed.

​

Release of Liability:

You release and discharge KV and its agents, employees, and representatives from any claims, liabilities, damages, or losses arising out of or related to the videography session, including personal injury, property damage, or theft. This release applies to you and on behalf of all participants and attendees of your event.

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Indemnification:

You agree to indemnify and hold harmless KV from any claims, damages, liabilities, or expenses arising out of or in connection with your event, including but not limited to any actions by guests or participants during the event.

​

Copyright and Ownership:

KV retains all rights, including copyright, to the footage produced during your event. KV grants you a non-exclusive license to use the footage, provided all payments are made in full. This license does not allow for third-party usage unless explicitly agreed upon by KV. Unauthorized use may result in immediate termination of the license.

​

Privacy Policy:

KidVenture Studios ("KV") is committed to protecting your privacy. We collect and use your personal information only as necessary to provide our services and communicate with you regarding your orders.

  • Collection of Information: KV may collect personal information, such as your name, email address, and payment details, when you engage with our services.

  • Use of Information: We use your information solely for processing orders, communicating with you, and improving our services. We do not share, sell, or rent your personal information to third parties for marketing purposes.

  • Data Security: KV takes reasonable steps to protect your information from unauthorized access, but we cannot guarantee complete security. You are responsible for safeguarding any passwords or access details related to your account.

  • Your Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us directly.

​

For more information about how we manage your personal data, we adhere to applicable privacy regulations, including the General Data Protection Regulation (GDPR) for customers within the European Union and other relevant privacy laws as applicable in your region. By engaging with KV, you acknowledge and agree to the collection and use of your data as described above.

​

Governing Law:

This agreement shall be governed by the laws of the State of Oregon. Any disputes will be resolved in Oregon courts.

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