Cancellation
&
Refund Policy
YouVenture Video Package:
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You are entitled to a full refund if you cancel your order within three (3) days of purchase.
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If you hire a KV videographer, you may reschedule the shoot up to three (3) times. If you attempt to reschedule more than three times, KV reserves the right to cancel the project and issue a 50% refund.
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​If you are shooting the video yourself, you have up to six (6) months to complete the shoot. If the video is not completed within this time frame, KV reserves the right to cancel the project and issue a 50% refund.
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Event-ures Package:
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Full refund if you cancel your order within three (3) days of purchase
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If you wish to reschedule the event, you may do so up to two (2) times at no additional cost, provided that KV is notified at least five (5) days prior to the scheduled event date.
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Rescheduling more than twice, or with less than five days’ notice, may incur additional fees or result in a partial refund of up to 50%, depending on circumstances.
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